HOA Websites - Property Managers

The Success of a Common Housing Community is Often Dependent Upon Effective Communication Between the Board or Management and the Residents

Establishment of a website for either property management companies and/or homeowner associations can enhance the creation of a community sense. Websites allow residents to stay informed, to keep in touch with board activities, and to more effectively communicate with the management company. It allows communities to solicit and receive various forms of input and feedback from residents.

What can a Website do for Your Association?
HOA Website Key Benefits
HOA Website Features
What's Different About Squid Internet?
Web Hosting & E-mail Service
Why Do Some HOA Websites Fail?
Contact Us

What can a Website do for Your Association?

Today, as in the past, websites provide an opportunity for improved customer service, easier access to information, and the ability to process information faster. The website is perhaps the best way to provide fast answers using information that is inclusive, organized, customized, and constantly updated. Answering questions from residents, via the website, can free up management time on the phone.

Providing useful information about the association promotes compliance with rules, enhances participation in the community and fosters positive and consistent communication between the homeowners, the board members, and the committees.

In spite of the fact that the website provides a wealth of reference material, an effective community website must provide owners with more than information. Convenience and interactive features are the elements that will keep residents coming back. Features such as the ability to place a service request, download an application for architectural changes, or reserve the clubhouse for a private party online are all significant conveniences for the homeowners.

HOA Website Key Benefits

Cost Savings

Have you realized that an HOA website can help reduce your printing, mailing, postage, and administrative costs plus provide residents 24 x 7 access to your neighborhood information? Communicate effectively with your fellow residents by posting your newsletters, meeting minutes, official documents, and forms on your neighborhood website.

Time Savings

The goal of offering community websites is to reduce the workload in the management office while offering a valuable service to the communities that Board members and residents will come to utilize and rely on as a source of information and prestige for the community.

Calendar, official documents, request forms, contact information, and on and on - all these items can be made available 24 hours a day, 7 days a week to owners, real estate agents, lenders, title companies, prospective buyers or anyone else that has a need to know. Just think of the time and cost savings to the association by eliminating the need to duplicate piles of documents! Instead, when documents are requested, you simply direct them to the association website and let them copy or print out whatever they want, when they want it!

Automate day-to-day operations including online membership registration and renewal, meeting sign-up, and on-line newsletter distribution.

No more long tours around the neighbor to distribute notices and newsletters on mailboxes.

Property Managers will receive fewer calls at home from residents.

Fast, Effective Communication

In homeowner associations, consistent and effective communication is extremely important to build consensus, distribute information, and to keep the gossip mill at bay. Timely manual distribution of meeting minutes, HOA documents, and newsletters are a driving cost factor. While printed newsletters have been the norm (and local printers thank you), the web offers a wonderful alternative to publish newsletters on-line and eliminate printing, mailing, labeling, and postage costs.

Whether an owner is resident or out of state, communications are fast. And with an e-mail network, all directors, property managers and committee members can receive communications simultaneously.

Marketing

Move beyond thinking of your HOA website as an internal communications device for the current homeowners. The HOA website will also be a terrific way to market your community to prospective buyers whom are considering moving to your area and may seriously consider your community. By creating a website that is appealing and informative for both current and prospective residents, you will be able to attract new buyers to your neighborhood.

HOA Website Features

Squid Internet websites provide a comprehensive set of features that are well-designed to help you get your community site set up quickly and easily, while reducing the need for on-going maintenance.

Features Include:

On-line Dues Payment
Secure Password Protected Resident Only Area
E-mail Distribution Lists
Maps and Directions
Downloadable Documents (ARC forms, Covenants & Bylaws, etc.)
Custom Forms (Address Changes, Service Requests, ARC Requests, Registration)
Discussion or Message Boards
Member Directory and Contact Information
Classified Ads
Committee Pages and Contacts
Event Calendar
Photo Gallery
On-line Members Area
Surveys and Polls

What's Different About Squid Internet?

What sets Squid Internet apart from the competition is our professional quality and service. We do not use special software scripts that leave you to put your website together on your own. We also do not create overwhelming neighborhood websites that are cluttered, have lots of features nobody will use, and is overpriced. Instead, a professional web developer will not only create a unique website design for your neighborhood, but will also ensure your site is practical and useful for your neighborhoods needs.

What makes Squid Internet better than the competition?

We thought you would never ask!

No mass produced website templates. Our web developers will assemble a creative design for you.
Not being abandoned to update your website yourself through special software. We take care of your updates personally. If you have a resident with some web coding experience, you’re welcome to edit the site as you need. The websites we design are made with industry standards and easily expandable. If you need help, we’ll still be here.
No cluttered and useless pages on your website. We design clean and appealing websites with information residents, realtors, and prospective residents need and will use.
No "one size fits all" website layouts. We will layout the website based on your desires and needs.
We’re here to assist you every step of the way - what information to include on your website and how best to organize it based on our experience with our other homeowner association clients.
Full support for your website after the site deployment by phone or e-mail.

Whether your clients already have a website or are in need of a new website, Squid Internet will make your life easier as well by giving you one point of contact for website update requests and support.

Low-Cost Web Hosting & E-mail

Now property managers can offer HOA website design and hosting as an additional service to their clients. We can either work directly with you, the property manager, or with your HOA board members. Either way, your clients will appreciate the added value you bring to their neighborhood.

Starting at low competitive prices, our web hosting and e-mail packages are reliable and provide lots of features!

Squid Internet understands that your website is critical to smooth communication within your homeowners association. Rest assured we’ll keep your website up and running smoothly with a 99.5% uptime. Our world-class data center partners are industry leaders who combine a host of comprehensive solutions with unparalleled expertise and cutting-edge technologies with unrivaled connectivity.

E-mail service from Squid Internet is affordable and very reliable. Our e-mail service provides both POP e-mail accounts and Webmail service - where you check your e-mail anywhere (home, work, on the road) and anytime from the web. Set-up e-mail addresses or e-mail aliases at yourHOA.org (example you@yourHOA.org) for board members, committee members, or other volunteers and residents.

Squid Internet's web hosting and e-mail plans represent your best choice for stability, features, and functionality at a price level that's inline with your HOA’s needs and budget.

Why Do Some HOA Websites Fail?

Most homeowners association websites that fail are out-of-date and show little signs of life. They may have started out strong with high resident interest, but was neglected or forgotten over time.

Common causes are...

Inexperience - The enthusiastic neighbor willing to gather information might not have enough computer experience to create a website.
Poor Design & Layout - Previous web designer (resident or professional) designed a site that wasn’t user-friendly.
Creator Leaves - The neighborhood webmaster moves or loses interest with no one left to replace him/her.
Not Updated - Updating the website is too hard so it never changes. Therefore, neighbors loose interest and don't bother to return.
Not Useful - The website doesn't have enough features to really make an impact.

Contact Us

Does this sound like a tool that your board members and community could use? Contact us today for more information and get your neighborhood working together.

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